Getting started with the installation is easy! Simply follow the instructions below to install your Scan-Smart, Scan-Sea,
Scan-Snow, Scan-Land & Scan-Marine Diagnostic components, PWC Connector Cables and Software.

Please check the installation and support instructions for your own benefit.


IMPORTANT! Before calling for support please check the steps

  1. Software Manuals
  2. Registration Form
  3. Frequently asked questions
    a. iDS (scanner) not found
    b. Software does not start
    c. iDS does not power up, Hardware check
    d. No communication with ecu
  4. Form "Request Hardware Support"
  5. Form "Request Software Support"

sea manualSoftware manual Scan-Sea

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iDS (scanner) not found
Software does not start
iDS does not power up
No communication with ecu
- USB driver missing
- WIN7 and VISTA need to start as "Administrator"
- Hardware check
- Miscellaneous tests
Is the iDS connected to the
computer using the USB cable?
laptop
usb
download
Run usb-driver
 
run
choose "Run" driver will be installed automatically

Software does not start?
Are you using
 
vistaorwin7
 
You must start the software as
"Administrator"


Click with right mouse button
on the software Icon and chose
"Run as administrator"
admin
If the software still does not start, even with the administrator option, please request second level support!

Form software support

iDS does not power up
(green light off)
Check for good charged battery
Check Power switch "on"
battery
ids
Check Fuse
fuse
If defect, replace with 0.5 amp fuse.
If hardware still does not power up, please request hardware support
Form hardware support

No communication with ecu
menu

Please check hardware and connections

Is the lanyard attached to D.E.S.S. post

connect
fault
Check that your computer is not limited in speed, due to:
a. Viruses
b. too many open applications
c. too many software programs installed on the computer
d. lack of frequent computer clean up


It is recommended to use the computer for the diagnostic onyl!
If a connection cannot be established after testing, please request second level support!

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Not Registered Yet?
Please download and complete the appropriate Registration Form and submit.

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